Questions?
You've got questions and we've got answers[vc_row content_width=”grid” css=”.vc_custom_1451044429506{padding-top: 59px !important;padding-bottom: 73px !important;}”][vc_column offset=”vc_col-md-7″]
Do I need an appointment?
[vc_column_text]No appointment necessary! You can come as a walk-in Monday through Friday from 11am-5pm or Weekends 11am-3pm. Note: New consignors must have 5-10 items accepted to open a new account. [/vc_column_text]
Do you buy clothing outright?
[vc_column_text]NO- We only do consignment, meaning you get paid once the item sells. We mail out checks 1x a month when you request them by emailing us at info@blackbirdattic.com. You can also pick up cash (under $50) or use your pay-out as shop credit![/vc_column_text]
Do you accept returns?
[vc_column_text]NO- Because our items are on consignment and we may have already paid the consignor for the sale of the item, we do not accept returns. Please inspect your items carefully before purchase. If you would like to discuss further, please e-mail us.[/vc_column_text]
Do you ship?
[vc_column_text]YES- You can check out our online shop! We post select items weekly. If you see something on our instagram that is not on the shop website, you can message or call us to request it be put “Online” to purchase![/vc_column_text]
Do you hold items?
[vc_column_text]We can hold an item for 1 day if you have plans to purchase it, only.[/vc_column_text]
Do you have gift cards?
[vc_column_text]YES- we can create a gift card of any amount for you! Stop by or call us :)[/vc_column_text]
Where are you located?
[vc_column_text]We are on the East side of town towards the creek, waterfall & mountain. We are across the street and diagonal from the Beacon Theater. We are also across from Brother’s Trattoria and next door to Dickinson’s Antiques.
You can park directly across the street in a free municipal parking lot.[/vc_column_text]
What are your hours?
[vc_column_text]Please check our facebook for the most updated hours: www.facebook.com/blackbirdattic[/vc_column_text]
What do you take?
[vc_column_text]Please see our Selling Guide.[/vc_column_text]
What don't you take?
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- Items from discount/lower priced stores
- Plain t-shirts (unless designer)
- Shoes (unless like-new condition and modern styles)
- Formal Wear/Gowns
- Underwear & Pajamas
- Men’s Suits (Blazers sometimes ok)
- Large Homewares
- Brands we generally do not take include:
- Forever 21
- Talbots
- Chicos
- Shein
- Walmart, and similar.
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What percentage do you pay out?
[vc_column_text]You will receive 40% of the items sale price.[/vc_column_text]
Where's my inventory list?
[vc_column_text]Give up to 1 week max after your drop off and then you can check your inventory online here!
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How do I get paid?
[vc_column_text]You can request a check 1x a month by emailing info@blackbirdattic.com. Give us up to one month to confirm sent check. After you get confirmation the check is sent, it will arrive within 7 business days from Chase Bank, in a plain white envelope. Checks become void if not cashed within 90 days.
You can also get a cash payout in store (if less than $50) or use as shop credit![/vc_column_text]
How often do you get new stuff?
[vc_column_text]Lot’s of new item’s are dropped off everyday! They are generally available for sale right away (if we’re not too busy to price on the spot) or by the following day.[/vc_column_text]
Do you ever give discounts or have sales?
[vc_column_text]We offer a few different things! First- items are 50% off after they have been here for at least 2 months. They’ll typically be moved to our SALE section. We also offer monthly sales we announce on our newsletter!
Lastly, we have a customer loyalty program where you get $1 for every $20 spent! You can use your rewards dollars on any future purchase. Be sure to ask us to sign-up and give us your name at every purchase :)[/vc_column_text]